1. Introduction
Prakrut ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit prakrut.com, use our products, or contact us for services.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or submit personal data to us.
2. Information we collect
We may collect the following types of information:
- Contact details you provide (name, email, phone number, company name, and message content) when you use our contact or demo forms.
- Technical data such as IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
- Communications you send us via email, WhatsApp, or phone in connection with projects, support, or inquiries.
- Business information necessary to deliver software development, design, IoT, or related services under a contract.
3. How we use your information
We use personal information to:
- Respond to inquiries, demo requests, and support messages.
- Provide, improve, and maintain our website, products, and client services.
- Send service-related updates you have requested or that are necessary for an ongoing project.
- Comply with legal obligations and protect our rights, users, and systems.
- Analyse aggregated, non-identifying usage data to improve user experience.
5. Data retention
We retain personal information only for as long as needed to fulfil the purposes described in this policy, unless a longer period is required by law or legitimate business needs (for example, project records or tax compliance).
When data is no longer required, we delete or anonymise it where reasonably possible.
6. Security
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and protect your own devices.
7. Your rights
Depending on applicable law, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, contact us at hello@prakrut.com. We will respond within a reasonable timeframe.
8. Children
Our website and services are not directed at children under 18. We do not knowingly collect personal information from children. If you believe we have received such data, please contact us so we can remove it.
9. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact us
For privacy-related questions or requests, contact Prakrut at hello@prakrut.com or +91 776 886 1010. Office: Office No 8, Sukwani Crystal, Vaibhav Nagar, Pimpri Colony, Pune, Maharashtra 411017, India.